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Another couple used AirTag to track where their luggage went after it went missing after a flight and found it was due for charity.
Nakita Reese and Tom Wilson from Cambridge, Ontario returned to Canada from their honeymoon in Greece on September 10th. However, their luggage failed to make it through the last leg of the journey between Montreal and Toronto Pearson International Airport.
Convinced that the luggage would be with them within a few days, the couple returned home. They then used the AirTag hidden in their luggage to see where it was.
The bag was still in Montreal.
However, hope that they would return their bags evaporated, the CBC reports, as the bag traveled to suburban Toronto and remained there for more than three months. During this time, Air Canada did not provide updates.
Eventually, Air Canada offered financial compensation for the luggage. Meanwhile, the couple were frustrated by the lack of communication and action from the airline, although they were able to find the bag on their own.
AirTag took the couple to the Etobicoke Public Warehouse. The tracker signal was traced to the warehouse with the door ajar.
Looking inside, I found a room filled from floor to ceiling with luggage.
After calling the police, the investigation stalled as officers said the bag now belongs to a third-party handler, to which Air Canada sends unclaimed baggage before donating it to charity.
According to Air Canada, they paid the couple a maximum of $2,300 in October, found the bag and returned it on Monday.
The airline blamed the couple's trip at the end of the summer, a time “when all air carriers in Canada were still recovering from the COVID-related systemic disruption of the entire air transport industry”, leading to baggage delays. . In addition, the bag's luggage tag had come off, making it impossible to identify the owners.
Air Canada has advised passengers to include personal contact information in their luggage to make identification easier. Rhys agreed, but adding a tracker like AirTag could help passengers “push it through” to get it back.
This is not the first time AirTags has publicly criticized Air Canada. In January, another passenger discovered that his luggage had traveled 5,000 miles across the Atlantic Ocean.
AirTag also helped find the graveyard of lost bags at Melbourne Airport and retrieve sentimental items from a wedding in April.
The tracker was also the target of Lufthansa's attempt to avoid such stories, as the airline banned the Apple accessory, saying it was a dangerous item to turn off during flights. After widespread criticism, Lufthansa relented in October and lifted the ban.