Back in July, Apple agreed to pay $50 million to settle a class-action lawsuit over faulty butterfly keyboards used in MacBook computers between 2015 and 2019, and settlement emails are now being sent to the MacBook. Pro owners are eligible for payment.
Dear MacBook owner!
You received this email because you previously contacted our firm regarding your MacBook. On November 28, 2022, the court tentatively approved a $50 million nationwide settlement that will benefit MacBook buyers who have their Butterfly keyboard repaired. For more information about the settlement, your rights, the approval process, and your options, please visit www.KeyboardSettlement.com.
MacBook Pro owners who have had at least two topcase replacements from Apple within four years of purchase are considered Group 1 members and will receive automatic payment as well as an email with settlement information.
Macbook Pro owners who have who had one upper case replaced will be required to send a claim form to the address receiving compensation and are considered to be members of the Settlement Class Group 2. Those who have had a key replaced may also apply for a small refund under the third group of members of the Settlement class.
Cash rewards will be based on the number of repairs required, with amounts higher up to $395 for those who have had two or more topcase replacements. Mac owners that fall into this category will receive notifications about their class this month. Claims will be accepted through March 6, 2023, with a final approval hearing on March 16, 2023.
The lawsuit dates back to 2018, when a group of customers sued Apple over the butterfly keyboard. claiming the company covered up the defect from consumers in order to continue selling Mac computers.
Butterfly keyboards were used in Mac computers between 2015 and 2019, and while Apple has changed the design several times to try to increase durability, – due to a design flaw, the butterfly mechanism was prone to failure. During these four years, thousands of customers have experienced problems with repeated keys, sticky keys, and complete keyboard failure.
In June 2018, Apple launched a keyboard repair program that covers MacBook, MacBook Pro, and MacBook Air models for four years after purchase. Apple only replaced the butterfly keyboard with another butterfly keyboard, so there was no real fix.
Apple eventually did away with the butterfly mechanism and reverted to the scissor switch mechanism, and today all Macs use the scissor mechanism. switch keyboard that is much more durable and able to withstand small crumbs and dust.
Tags: Apple Lawsuits, Butterfly Keyboard Issues Guide[ 102 comments ]