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Apple is working on iPhone 15 overheating issue, company confirmed, with iOS 17 bug and third-party apps blamed for some hot reports about iPhone.
After the launch of the iPhone 15 and iPhone 15 Pro lines, Apple had to deal with complaints and reports of new smartphones overheating in various situations. On Saturday, the iPhone maker confirmed it was aware of the reports and was working to resolve the issue.
In comments obtained by Forbes on this matter, Apple states: “We have identified several conditions that may cause iPhone to run hotter than expected.” Apple advises to expect some heat during the first few days after setting up or restoring your device “due to increased background activity.”
This action may involve re-downloading apps and purchased content onto your iPhone, as well as a lengthy period of indexing all files for Spotlight Search.
Apple is considering software as a second option to solve the overheating problem. “We have also identified a bug in iOS 17 that is affecting some users and will be addressed in a software update,” Apple said, without specifying what exactly the bug was.
“Another issue is with some recent third-party app updates causing system overload,” Apple continued. “We are working with the developers of these applications on fixes that are in the process of being rolled out.”
One of the clearest examples of problems with third-party apps is Instagram, which claims that it not only overheats the iPhone, but also drains the battery a lot for short periods of time.
Testing with YouTube users found that there were cases where using Instagram caused overheating for up to 10 minutes at a time.
Although public reports have focused on Apple's latest smartphone releases, it appears that, at least for Instagram, other models are affected as well. Some iPhone 14 generation devices had the same heating issues as their iPhone 15 counterparts, again using Instagram and after updating to iOS 17.
In a conversation with CNet, Apple also added apps to the list of affected apps, mentioning Uber and Asphalt 9 overloads the A17 Pro processor. As for Instagram, an update was released on September 27 to address this issue.
Apple also addressed the topic of charging, confirming that the iPhone 15 Pro and Pro Max support any USB-C adapter that complies with the USB-C standard, as well as USB Power Delivery. Apple also said it limits charging power to 27W and that charging above 20W may cause the iPhone to heat up.
Apple hasn't said when it will release a fix for the situation, but there's a chance it will be included in iOS 17.1.